Star Alliance · Singapore Changi
Singapore Airlines
The benchmark for consistent, polished premium service across a long-haul network.
Business Class
A350 / 777-300ER / A380 Business
9.1/10
10 Positives
- +Seats are among the widest in the sky, giving genuine room to spread out.
- +Book the Cook lets you pre-order a main course from an extensive menu.
- +Cabin crew are famously attentive and remember your preferences.
- +Every seat has direct aisle access on long-haul widebodies.
- +Bedding is thick and the seat converts to a fully flat bed.
- +Wine and Champagne selections are curated by notable sommeliers.
- +KrisWorld entertainment has a large, frequently refreshed library.
- +Changi transit experience and lounges are excellent.
- +Punctuality and operational reliability are consistently strong.
- +Amenities and cabin cleanliness are kept to a high standard.
10 Negatives
- −The 777 seat has you lie at an angle, which some find awkward for sleeping.
- −Footwells on some configurations feel cramped for taller travellers.
- −Privacy is limited compared to newer door-equipped suites.
- −Older regional cabins are noticeably less impressive.
- −Cash fares are frequently among the highest on any route.
- −Partner award space is released sparingly.
- −Wi-Fi can be slow and costs extra for non-elites.
- −Pyjamas are not offered in business on most routes.
- −Upper-deck A380 cabins can feel warm overnight.
- −Changing an award ticket incurs fees and restrictions.
Book with points?
Good value via KrisFlyer when Saver space opens; partners see far less inventory.
Book with cash?
Rarely a bargain on cash — book only during promotional sales.
First Class / Suites
A380 Suites & 777 First
9.6/10
10 Positives
- +A380 Suites offer a separate armchair and bed in a private enclosed room.
- +Double-bed configuration is possible for couples in the front suites.
- +Dom Pérignon and Krug are commonly poured onboard.
- +Book the Cook in first includes lobster thermidor and premium dishes.
- +Dedicated Changi check-in and The Private Room lounge feel exclusive.
- +Personalised service with a very low passenger-to-crew ratio.
- +Lalique amenity kits and quality sleepwear are provided.
- +Huge personal screens and noise-cancelling headphones.
- +Suites feel like a boutique hotel room in the sky.
- +Signature dining service is unhurried and course-led.
10 Negatives
- −Suites are only on the A380, limiting route choice.
- −777 First feels dated compared to the A380 product.
- −Award availability for partners is effectively non-existent.
- −Cash prices can exceed five figures one way.
- −The window-facing armchair in Suites is less useful for dining for two.
- −Storage in the suite is smaller than its size suggests.
- −Lie-flat bed is separate, so you lose the seat while sleeping.
- −Fewer ultra-long-haul options in first than competitors.
- −Wi-Fi performance is inconsistent over oceans.
- −Upgrade opportunities with points are rare and competitive.
Book with points?
Outstanding redemption via KrisFlyer if you can grab saver space early.
Book with cash?
Very poor value on cash — almost always better booked with miles.