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oneworld · Tokyo Haneda / Narita

Japan Airlines

Refined Japanese service, excellent food and a brand-new A350-1000 suite.

Business Class

777 Sky Suite / A350-1000 Business Suite

9/10

10 Positives

  1. +Sky Suite seats are spacious with direct aisle access.
  2. +The new A350-1000 suites have doors.
  3. +Japanese meals are beautifully presented and delicious.
  4. +Flawless, gracious crew service.
  5. +Very clean, quiet cabins.
  6. +Free Wi-Fi on many flights.
  7. +Excellent Tokyo lounges with famous curry and noodle bars.
  8. +Bookable with Alaska and American miles at good rates.
  9. +Very punctual operations.
  10. +Comfortable bed with Airweave mattress.

10 Negatives

  1. −Older 787 Sky Suite III seats are less private.
  2. −Western meal options are less memorable.
  3. −Award space can be hard to find in cherry blossom season.
  4. −Cash fares from the US are rarely cheap.
  5. −Entertainment library is smaller than Gulf carriers.
  6. −Network beyond Japan relies on partners.
  7. −Some seats on older aircraft feel narrow.
  8. −Amenity kits are fairly simple.
  9. −Lounge can be crowded at peak hours.
  10. −Change fees on lower fare classes.

Book with points?

Excellent value via Alaska Mileage Plan or AAdvantage.

Book with cash?

Moderate — buy only during sales.

First Class

777 First / A350-1000 First Suite

9.3/10

10 Positives

  1. +A350-1000 First Suite has a door and huge personal space.
  2. +Krug and Salon Champagne have been served.
  3. +Kaiseki dining is world class.
  4. +Only a handful of seats per cabin.
  5. +Gracious, attentive Japanese hospitality.
  6. +Airweave bedding makes sleep easy.
  7. +Excellent first lounges in Tokyo.
  8. +Spotless, calm cabin.
  9. +Award space is released more than many rivals.
  10. +Bookable with Alaska and AAdvantage miles.

10 Negatives

  1. −Older 777 First lacks doors.
  2. −Few routes offer first.
  3. −Cash fares are extremely high.
  4. −No onboard bar or social space.
  5. −Design is understated rather than lavish.
  6. −Wi-Fi speeds can be limited.
  7. −Award space disappears fast once released.
  8. −Connections outside Japan add time.
  9. −Storage is modest on older seats.
  10. −Ground experience outside Tokyo is ordinary.

Book with points?

One of the best first class redemptions via Alaska or AAdvantage.

Book with cash?

Poor cash value — save it for miles.