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Star Alliance · Tokyo Haneda / Narita

ANA All Nippon Airways

Japanese hospitality, impeccable cleanliness and The Room / The Suite cabins.

Business Class (The Room)

777-300ER The Room

9.2/10

10 Positives

  1. +The Room is one of the widest business seats in the world.
  2. +Sliding door gives near-total privacy.
  3. +Spotless cabins and exemplary service.
  4. +Excellent Japanese kaiseki menu.
  5. +Large 4K entertainment screen.
  6. +Good award rates through Virgin Atlantic.
  7. +Haneda connections are convenient.
  8. +Very punctual operations.
  9. +Quality bedding and sleep kit.
  10. +Calm, minimalist design.

10 Negatives

  1. −Only on select 777-300ER routes.
  2. −Rear-facing seats in some positions.
  3. −Older staggered seats elsewhere feel tight.
  4. −Western meal options are less inspired.
  5. −Award space can be hard to find in peak seasons.
  6. −Lounges are good but not spectacular.
  7. −Wi-Fi is paid.
  8. −Footwell can feel narrow when lying flat.
  9. −Cash fares are high from the US.
  10. −Limited network beyond Japan.

Book with points?

Top-tier value through Virgin Flying Club or ANA Mileage Club.

Book with cash?

Moderate — premium cash fares rarely discounted.

First Class (The Suite)

777-300ER The Suite

9.3/10

10 Positives

  1. +Enclosed suite with a door and 43-inch screen.
  2. +Outstanding sake and Champagne program.
  3. +Kaiseki dining is a culinary highlight.
  4. +Extremely attentive Japanese hospitality.
  5. +Only eight seats on board.
  6. +Excellent bedding with a mattress topper.
  7. +Very clean and quiet cabin.
  8. +Strong Virgin Atlantic award pricing.
  9. +Dedicated first lounges in Tokyo.
  10. +Generous personal storage.

10 Negatives

  1. −Few routes operate The Suite.
  2. −Award space is released close in and sparingly.
  3. −No onboard bar.
  4. −Design is minimalist rather than lavish.
  5. −Cash prices are steep.
  6. −Japanese-language-first service may feel formal.
  7. −Limited availability for couples.
  8. −Connections outside Japan add travel time.
  9. −Wi-Fi is paid.
  10. −Ground experience is good but not as grand as Gulf rivals.

Book with points?

Arguably the best-value first class anywhere via Virgin Flying Club.

Book with cash?

Rarely worth cash — points value is far better.